Attain your Goals - Simplify the Complex

Simplify case management

Case management software

You've always had the responsibility: now you have the ABILITY to respond.
More about ResponsAbility

Features and Benefits

Track RMAs, ECNs, software bugs, service requests, product suggestions and any other cases using key identifiers, including start date, assignee, SLAs and escalation rules.

  • ResponsAbility gives you the ability to identify, manage, resolve and follow-up any issue
  • Quickly assign team members to tasks according to their scheduled workload and job role
  • Unlimited comments and uploading of attachments

Simplify the quote to order process

Configure, price, quote, propose and order anytime, anywhere with only a browser.
More about WebSource CPQ

quotation software

WebSource CPQ Features

  • Proposal and Quotation - Based on the step-by-step selections, the configurator applies the rules and constraints in real time to ensure that only a valid product is defined.
  • Product Configuration - WebSource CPQ sales configurator can help shrink the inquiry-to-order process by weeks and increase quote accuracy by up to 70%.
  • Online Catalog - WebSource CPQ Online Catalog software can be used to selectively publish your products online and impress your clients with superior functionality.
"I am truly impressed with WEBCOM's technology capability and their ability to deliver on time, within budget, a tailored e-business solution for our channel based, value-add Mod Center Plus configuration centers."Jerry McCarthy, Rockwell Automation
"We have seamlessly integrated the WebSource Configurator into our business process. WEBCOM has exceeded our expectations on all aspects of the project" Mark B. Hansen, Danfoss Graham
"Careerbuilder's implementation of WebSource CPQ has resulted in not only a 50% reduction in report generation time, but has increased overall department productivity as well." Michael Hargis, Careerbuilder.com
"In an ever-changing business environment working with a company that has a high level of customer service and can react immediately to our needs has been a great asset." David Klaus, Briggs & Stratton
"The Webcom team was responsive, creative and efficient. They went the extra mile to ensure that our project was completed on-time and to our complete satisfaction." Jay Whitaker, Magnetek Industrial Controls Group
"We are extremely pleased with the ease of use of the solution and the excellent service being delivered by Webcom." Yusuf Abu-Hatoum, Cleaver-Brooks, Inc
"With a modest amount of education, we were able to undertake the entire implementation by ourselves, further evidence of the ease of use our field force expects to leverage." Anno Scholten, NovusEdge, Inc.