Press Releases

Mitec Telecom Successfully Integrates WebSource CPQ with Salesforce CRM to Streamline Quote and Configuration Processes

Fast growing telecommunications provider improves sales efficiency by implementing WebSource CPQ to configure, price, and quote radio frequency products, integrated with Salesforce.com

Milwaukee, Wisconsin, August 24, 2010 Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that Mitec Telecom has selected the WebSource CPQ (Configure, Price, Quote) solution through the Salesforce.com AppExchange. Specifically, Mitec uses WebSource CPQ integrated with Salesforce.com to help their channel partners and direct sales team generate quotes and manage configurations for complex radio frequency products and services.

Mitec is a leading designer and provider of radio frequency (RF) products for the telecommunications and satellite communications industries, as well as a variety of other sectors. Mitec sells its products worldwide to network providers for incorporation into high-performing wireless networks used in voice and data/internet communications.

"Of the vendors we considered, only Webcom could provide the flexibility and functionality we needed – along with deep integration to Salesforce.com. Their partner portal also allows us to efficiently manage orders from both internal/direct sales teams and external channel partners, all within the same system," said Robert Mitchell, Vice President Global Marketing and Sales at Mitec Telecom. "Their seamless salesforce.com integration provides real-time visibility to our sales pipeline across these multiple channels."

WebSource CPQ is tightly integrated with Mitec Telecom's salesforce.com CRM system to provide a single view of customer data, in addition to automatically updating sales forecasts as quotes and orders are created and changed.

"We are delighted to add Mitec Telecom to our growing list of customers and we look forward to delivering a fast return on investment,” said Chris Lesar, Webcom executive vice president.