Press Releases

COPAN Systems, Inc. Deploys WebSource CPQ via Salesforce.com’s AppExchange

WebSource CPQ enables COPAN Systems to Bridge the Gap from Opportunity to Order             

SAN FRANCISCO – salesforce.com Dreamforce Conference - October 9, 2006 – Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, and salesforce.com (NYSE:CRM), the market and technology leader in on-demand business services, today announced that COPAN Systems, Inc. has deployed WebSource CPQ via the salesforce.com AppExchange. Bridging the gap from opportunity to order, WebSource CPQ allows COPAN Systems to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. WebSource CPQ for AppExchange is immediately available for evaluation and deployment at http://www.salesforce.com/appexchange . The announcement was made today at Dreamforce ‘06, salesforce.com’s User and Developer Conference.

“We are looking forward to the improvements in cycle time and accuracy of not only configuring and pricing new sales, but add-ons and maintenance, which WebSource CPQ will deliver for us,” states Jon Mellon, senior vice president of world wide sales at COPAN Systems, the leading provider of intelligent, enterprise-class MAID storage solutions that unlock the value of long-term, persistent data. “The extensive, yet flexible, integration with Salesforce and our ERP system Microsoft Dynamics AX (formerly Microsoft Axapta) makes for a compelling offering, supporting our explosive growth over the next several quarters with our direct and indirect channels worldwide,” added Mellon.

"Customers, such as COPAN Systems, can really leverage their investment in Salesforce by utilizing our comprehensive integration, enabling complex products like hardware, software and services to be tied back to the opportunity,” said Chris Lesar, Webcom executive vice president. “The right tool for the right purpose: ease of configuration and pricing for the sales teams and completeness of forecasting and reporting for management,” added Lesar.

“WebSource CPQ for AppExchange is an example of the types of business critical on-demand applications that are now be available to all our customers with just a few clicks,” said Matt Holleran, vice president, AppExchange partners, salesforce.com. “We are pleased that our customers have the ability to extend their use of Salesforce with excellent partner solutions, such as Webcom,” added Holleran.

WebSource CPQ addresses the complexities raised by multiple product choices, sales hierarchy, discounting rules, pricing rules and multiple channels, whether a business is selling complicated equipment, software or services. Companies can automate quoting, revisions, the approval process, as well as leverage guided-selling and self-service applications. With WebSource CPQ, companies can:

  • Move effortlessly from opportunity to order.
  • Simplify the sales process and configure, price, quote and propose a product/service offerings across all channels, anytime, anywhere.
  • Generate any document on demand without any duplication of effort or data.
  • Drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity.

WebSource CPQ for AppExchange is one of more than 375 applications now available on the salesforce.com AppExchange, the world’s first on-demand directory and sharing service, found at http://www.salesforce.com/appexchange.

Apex is salesforce.com’s breakthrough new on-demand platform and programming language that is redefining what a multi-tenant on-demand application can be. Apex enables customers, developers and partners to build powerful new on-demand applications that far go beyond CRM, and for the first time, to write and run their own code hosted with the security, reliability, upgradeability and ease-of-use of salesforce.com’s industry-leading multi-tenant service. Customers can use Apex to modify the core features and functionality of their Salesforce deployments for their unique business needs and quickly and easily integrate new applications and components from partners and developers. Without any infrastructure investment, developers can now build and run a virtually unlimited array of applications with unprecedented power to innovate with the same creative freedom as salesforce.com’s own developers.

About Webcom, Inc.
Webcom, Inc. provides software solutions that simplify the quote-to-order process for the selling of complex products and services. Requiring only a browser, WebSource CPQ allows customers to configure, price, quote and propose their offerings across multiple sales and distribution channels, anytime, anywhere. WebSource CPQ not only handles the traditional bill of material, routing and diagram generation tasks frequently associated with product configurators, but also addresses the guided selling, proposal generation and multi-level channel management tasks associated with sales configurators. The solution helps drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Companies utilizing Webcom’s products and services include Rockwell Automation, Danfoss, Corning Cable Systems, Network Appliance, Grayhill and GE Industrial Systems. Founded in 1997, Webcom is a privately held corporation headquartered in Milwaukee, Wisconsin with offices in the USA and Europe. For more information, visit Webcom at http://www.webcominc.com or call 414-273-4442 (toll free 877-508-6323).

About COPAN Systems
COPAN Systems is the leading provider of intelligent, enterprise-class, enhanced MAID storage solutions that unlock the value of long-term, persistent data. The company is led by storage industry veterans from EMC, Sun/StorageTek, Hitachi Data Systems, Dell, HP/Compaq, and others, and is privately held with investments by Austin Ventures, Globespan Capital, Pequot Ventures, and Credit Suisse. COPAN Systems’ storage solutions have been shipping since March 2004, with customers spanning the healthcare, financial, government, media, and service provider industries. Solution implementations include backup/restore, archive, and disaster recovery. More information is available at http://www.COPANsys.com .

About salesforce.com
Salesforce.com is the market and technology leader in on-demand business services. The company’s Salesforce suite of on-demand applications enables customers to manage and share all of their sales, support, marketing and partner information on-demand. Apex, salesforce.com’s on-demand platform and programming language, enables customers, developers and partners to build powerful new on-demand applications, and for the first time, to write and run their own code hosted with the security, reliability, upgradeability and ease-of-use of salesforce.com’s industry-leading multi-tenant service. Customers can also take advantage of Successforce, salesforce.com’s world-class training, support, consulting and best practices offerings.

As of July 31, 2006, salesforce.com manages customer information for approximately 24,800 customers and approximately 501,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.

Salesforce.com is a registered trademark of, and Apex, AppExchange and Successforce are trademarks of, salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.



Media Contact:
Webcom, Inc.
Chris Lesar
(262) 617-8231
clesar@webcominc.com

Gordon Evans
Salesforce.com
415-536-7608
gevans@salesforce.com