November 2010 - Issue 10
Webcom, Inc Newsletter

In this Issue

» Letter from President
» Webcom Announces the Release of WebSource CPQ v10
» MediSolution Deploys WebSource CPQ from Webcom, Inc. Automating the Quotation and Proposal Generation Process
» Mitec Telecom Successfully Integrates WebSource CPQ with Salesforce CRM to Streamline Quote and Configuration Processes
» New Demos
» Dreamforce 2010
» Event Calendar
» Webcom WebSource CPQ New Release Webinars - Dates & Times

Simplification Expert Tips

» Schedule of Events, Product Releases, Webinars, and Training Sessions

Customer Success

We welcome the following new customers to the Webcom, Inc. family:

Azimuth Systems
Azimuth Systems
Azimuth Systems is a leading provider of wireless test and channel emulation for LTE, WiMAX, Cellular and Wi-Fi solutions.
Thyssen Krupp
Thyssen Krupp
ThyssenKrupp is a global integrated materials and technology group with employees in more than 80 countries developing ideas and innovations to offer solutions for sustainable progress.
Scan documents to pdf, index, store online, and automatically route for approval. Scanning services, online storage, and workflow tools by Docufree.
Automated Packaging Systems
Automated Packaging Systems
Automated Packaging Systems, Inc. help customers achieve their packaging goals by providing a Total Systems Approach to bag packaging.
Zettatronic works with business owners and/or their system administrators to provide consulting and implementation of VoIP technologies, broadband, networking, and managed IT services.
JD Security
JD Security
JD Security is a leading national monitoring company and integrator of Alarm, Video and Access Control Systems.
Fuji Electic of America
Fuji Electic of America
Manufacturer representative for contactors and motor starters, circuit protection devices, easy logic controllers(ELCs), ring compressors, pumps and systems.
Technogym Emirates LLC
Technogym Emirates LLC
Technogym continues to be the leading provider of premium fitness appliances in Europe, Asia and South America, and among the top 3 in the world.
Nexus On-Demand
Nexus On-Demand
Nexus On-Demand is a provider of communication software and services for advanced digital media networks.
RBR makes submersible data loggers and auxiliary equipment. Their standard data logging instruments range from one to 24 channels, configured as CTDs, multi-parameter monitors, or loggers for specific parameters in harsh environments.

Contact Info and place

Webcom, Inc.
324 E. Wisconsin Ave. Suite 1300
Milwaukee, WI 53202
Tech Support
Try CPQ Live
CPQ demo
CPQ Free Trial
Try CallidusCloud WorkFlow Live
CallidusCloud WorkFlow demo
CallidusCloud WorkFlow Free Trial
Visit us at

Refer a Friend and WIN!

You already know the benefits of being a WebSource CPQ and CallidusCloud WorkFlow member. Now's your chance to share those benefits with your friends.

Tell your friends to sign up for a FREE TRIAL today. You can win a 32'' Sony HDTV for each approved customer (101+ users).*
Refer a Friend and WIN!
Your friends must be approved to WIN, so be sure to tell them today! Simply click here to send an email.



Letter from Aleksandar Ivanovic, President & CEO

Alex Ivanovic, President & CEO

Wow! 3 new releases in 3 months. Not bad.

We are just getting started! Each month we are going to release several new features and improvements, which will automatically be available to ALL of our customers. You will only have to turn them on, or in some cases that will even be done automatically.

Some new features will make it SIMPLER for administrators to maintain products, set up rules, and define processes. Other new features will make it FASTER for users to get their quotes and proposals out the door. This continuous innovation will make it CHEAPER to run and operate WebSource CPQ.

Not only are we dedicated to making our product Simpler, Faster, Cheaper to use, we are also increasing our transparency. While anybody can evaluate our software through a free trial, even our competitors, now our customers are able to see everything we are working on when it comes to upcoming new features. We have opened up our internal development process to allow our customers to preview, collaborate and influence new features, as they are being developed.

So let's collectively continue to make our products Simpler, Faster, Cheaper, Better.

Webcom Announces the Release of WebSource CPQ v10

  Click here for the release notes for version 10 and all of the details on this new release!

What is New in Version 10?
  • Collaboration Enhancements: In this release, Webcom's flagship products have been integrated. We introduced collaboration in v9 and now it has been taken to a new level with CallidusCloud WorkFlow integration. Do your sales people have questions they need expert help with? Does your services group need to provide an estimate for your quote? These cases can all be handled effortlessly with this new release.
  • Local Administration: With CPQ v10, you have the ability to create local administrators who can manage their own users, templates and custom tables. If you have offices across the world, this makes it easy for them to maintain their own data. It is also simple for distributors, resellers and affiliates to manage their own information.
  • Product Maintenance Through API: Instead of having to update your simple products with Excel worksheets, you now have the ability to streamline product updates with the APIs you have in place.
  • Permission Groups: Do you handle multiple brands and multiple countries? With v10, it is easy to set different permission groups for user types, companies and markets.
  • Document Template Preview and Selection: Now you can preview any of your templates then select whether the document will be created as a Microsoft Word document or a PDF.

These and more great features can be found when CPQ v10 is officially released on October 9th, 2010. Webcom continues to lead the sales automation software industry with customer centric, agile and responsive development.

Click here to view recorded v10 Webinar

MediSolution Deploys WebSource CPQ from Webcom, Inc. Automating the Quotation and Proposal Generation Process

Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that MediSolution has implemented Webcom's WebSource CPQ (Configure, Price, Quote) solution. WebSource CPQ automates, simplifies, and accelerates the quote-to-order process improving user adoption and automating the sales process for MediSolution's extensive sales force.

MediSolution, a wholly-owned subsidiary of Harris Computer Systems, is a leading information technology company providing ERP software, solutions and services to healthcare and service sector customers across North America. Almost 300 healthcare, public and service sector organizations rely on MediSolution's systems to maximize their operational efficiencies, lower their costs and improve the delivery of services.

"It was important that we make the product configuration process as easy as possible so that quotes and orders could be completed in a timely manner," said Carole Gagne, Coordinator-Analyst, Proposal Office at MediSolution. "WebSource CPQ ensures that our orders are configured with 100 percent accuracy, streamlining our business processes and ultimately saving on costs."

WebSource CPQ is designed to help drive increased revenues and margins, increased customer satisfaction, reduced costs and improved productivity. Requiring nothing more than a web browser, WebSource CPQ allows MediSolution to easily and skillfully configure, price, quote and propose solutions, significantly reducing the quotation turnaround time in an error-free manner.

"We are pleased to announce the addition of MediSolution to the Webcom family," said Chris Lesar, Webcom executive vice president. "We are looking forward to supporting MediSolution's rapid growth by enabling an easy, error-free way to bridge the gap from opportunity to order," added Lesar.

Mitec Telecom Successfully Integrates WebSource CPQ with Salesforce CRM to Streamline Quote and Configuration Processes

Milwaukee, Wisconsin, August 24, 2010 Webcom, Inc., a leader in simplified quote-to-order enablement for the selling of complex products and services, is pleased to announce that Mitec Telecom has selected the WebSource CPQ (Configure, Price, Quote) solution through the AppExchange. Specifically, Mitec uses WebSource CPQ integrated with to help their channel partners and direct sales team generate quotes and manage configurations for complex radio frequency products and services.

Mitec is a leading designer and provider of radio frequency (RF) products for the telecommunications and satellite communications industries, as well as a variety of other sectors. Mitec sells its products worldwide to network providers for incorporation into high-performing wireless networks used in voice and data/internet communications.

"Of the vendors we considered, only Webcom could provide the flexibility and functionality we needed - along with deep integration to Their partner portal also allows us to efficiently manage orders from both internal/direct sales teams and external channel partners, all within the same system," said Robert Mitchell, Vice President Global Marketing and Sales at Mitec Telecom. "Their seamless integration provides real-time visibility to our sales pipeline across these multiple channels."

WebSource CPQ is tightly integrated with Mitec Telecom's CRM system to provide a single view of customer data, in addition to automatically updating sales forecasts as quotes and orders are created and changed.

"We are delighted to add Mitec Telecom to our growing list of customers and we look forward to delivering a fast return on investment," said Chris Lesar, Webcom executive vice president.

New Demos

CallidusCloud WorkFlow - Personalizing Case Layouts
Case layouts can be easily personalized through CallidusCloud WorkFlow's inline editing features. view demo

CallidusCloud WorkFlow - Editing Workflows
With CallidusCloud WorkFlow, modifying workflows is easy! view demo Dreamforce 2010

Dreamforce gathering 2010
December 6-9, 2010
Moscone Center
San Francisco, CA

Webcom Bronze Sponsorship Booth 1007
Meet the Webcom, Inc. team and watch demos of our latest solutions, WebSource CPQ and CallidusCloud WorkFlow.

Simplification Expert Tips

Schedule of Events, Product Releases, Webinars, and Training Sessions

go to news events page

The Events calendar is a tool to keep you informed about upcoming Events, Product Releases, Webinars, and Training Sessions.
For more information and to register for an event, click on the event title.

Webcom WebSource CPQ New Release Webinars - Dates & Times

Spend a small amount of time with us and learn about new functionality available in Webcom's WebSource CPQ. All the new features, changes and upgrades will be covered in this meeting. All four webinars in the month cover the same content so you only have to sign up for one.

CPQ New Release Informational Webinar
Date: Thursday, November 18, 2010
Time: 7:00 AM - 8:00 AM CDT - Register HERE
         1:00 PM - 2:00 PM CDT - Register HERE

CPQ New Release Informational Webinar
Date: Wendesday, November 24, 2010
Time: 9:00 AM - 10:00 AM CDT - Register HERE
         5:00 PM - 6:00 PM CDT - Register HERE

After registering you will receive a confirmation email containing information about joining the Webinar.
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Webcom, Inc. provides software solutions that simplify the complex and helps you attain your goals. For more information, please visit